Refund policy
90-Day Return and Refund Policy
At Noted Chef, your satisfaction is our top priority. We strive to ensure that every product you purchase meets your expectations and delivers the quality and value you deserve. If for any reason you are not completely satisfied with your purchase, we offer a 90-day return and refund policy to make your shopping experience worry-free.
Eligibility for Returns: To be eligible for a return and refund, the item must be in its original condition, and in the same packaging as received.
Initiate the Return: You must contact our Customer Support Team within 90 days of receiving your order to request a return authorization.
Return Authorization: Our Customer Support Team will provide you with a return authorization number and instructions for returning the item.
Return Shipping: You are responsible for the cost of return shipping unless the return is due to an error on our part.
Condition of the Returned Item: The returned item must be in its original packaging.
Refund Processing: Once we receive the returned item and inspect it for compliance with our return policy, we will initiate the refund process.
Refund Method: Refunds will be issued in the original form of payment used for the purchase. Please allow a reasonable processing time for the refund to appear in your account.
Exclusions: Certain items, such as personalized or custom-made products, may not be eligible for return and refund. Please check the product description for specific return eligibility.
Damaged or Defective Items: If you receive a damaged or defective item, please contact our Customer Support Team immediately. We will arrange for a replacement or issue a full refund, including return shipping costs.
International Returns: For international customers, return shipping costs are typically not covered, unless the return is due to an error on our part. Please contact our Customer Support Team for international return instructions.
Contact Us: If you have any questions or need assistance with a return, please reach out to our Customer Support Team via Email at sales@notedchef.com .
We appreciate your trust inNoted Chef, and we are committed to providing you with products of the highest quality. If you have any concerns or require clarification regarding our return and refund policy, please do not hesitate to contact us. Your satisfaction is of utmost importance to us, and we look forward to serving you.